Client Services

 

ClientCredit

Dear Valued Clients,

We are thrilled to announce a new, flexible payment option now available at Velez Legal Practice: ClientCredit!

What is ClientCredit?

ClientCredit is one of the fastest-growing payment options in the market today, enabling you to adopt automatic payment plans while ensuring that we receive 100% of the invoiced amount upfront. This means greater flexibility for you and more streamlined service from us.

Benefits of Using ClientCredit:

  • Flexibility: Spread the cost of your legal fees over time with automatic payment plans.
  • Convenience: Automatic deductions mean you never miss a payment.
  • Immediate Action: We receive full payment upfront, allowing us to commence work on your case without delay.

How to Get Started:

To help you understand more about ClientCredit and how it can benefit you, we invite you to explore the following resources:

  • Affirm One Sheet: (click the link for details)                                              Detailed information about ClientCredit
  • Client Landing Page:  (click the link for details)                                     Answers to frequently asked questions.

Accessing Your Client Portal with MyCase

At Velez Legal Practice, we utilize the MyCase Client Portal to provide you with a secure and convenient way to access your case information, communicate with our team, and manage your legal documents.

How to Access Your Client Portal

To help you get started, we have prepared a comprehensive guide and video tutorial:

  • Client Portal Guide (PDF): (click the link for details)                                  This detailed PDF guide walks you through the features and functionalities of the MyCase Client Portal.
  • Video Tutorial: (click the link for details)                                                      Prefer a visual guide? Watch this short video to see how to navigate the portal effectively.

Key Features of the MyCase Client Portal:

  • Secure Messaging: Communicate directly with our legal team through encrypted messages.
  • Document Management: Upload, download, and review important case documents.
  • Case Updates: Stay informed about the latest developments in your case.
  • Billing and Payments: View invoices and make payments securely online.

Getting Started:

  1. Login Information: You will receive an email with your login credentials and a link to access the MyCase Client Portal.
  2. First-Time Setup: Follow the instructions in the email to set up your account and password.
  3. Explore the Portal: Use the provided guide and video tutorial to familiarize yourself with the portal’s features.

If you have any questions or need assistance with accessing your client portal, please do not hesitate to contact us. We are here to ensure you have a smooth and efficient experience.